Home In app purchase fails for billing issue. How to fix?
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In app purchase fails for billing issue. How to fix?

user41993
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user41993 Published in September 19, 2018, 3:18 am

My app was released to App Store for a while. It is a auto renewal subscription app. Free to download with 7 days free trial. Users will pay for a weekly subscription when free trial is finished if they don’t cancel.

Recently I found some users failed to purchase for billing issue when free trial finished as shown in the picture. Does anyone have any idea about how to fix this problem, please? Error

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    They either had an expired or no credit card associated with their iTunes accounts, so the auto renewal failed. There is nothing you can do about this. It isn’t your problem. – Paulw11 Nov 23 '17 at 19:20

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